Privacy Policy & Cookie Policy
Effective Date: 31/1/25
Introduction
Zing Kitchens and Bathroms Ltd ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.zingkitchensandbathrooms.co.uk, or engage with our services, including our kitchen and bathroom products and installations. By using our website, you consent to the practices outlined in this policy.
1. Information We Collect
We may collect and process the following data:
Personal Identification Information: This may include your name, address, email address, phone number, and payment details when you make an inquiry or purchase.
Technical Data: This may include information about how you access and use our website (e.g., IP address, browser type, operating system, device data, page views, referring URLs).
Usage Data: Information on how you use our services, such as browsing history and interactions with specific pages or products.
2. How We Use Your Information
We use the collected information in the following ways:
To provide and manage our kitchen and bathroom products and services, including fulfilling orders, processing payments, and providing customer support.
To improve and personalize your experience on our website.
To communicate with you, including sending newsletters, promotions, or updates about our products and services (you may opt-out of marketing communications at any time).
To comply with legal and regulatory obligations, including the prevention of fraud.
3. Legal Basis for Processing
We process your personal information based on the following legal grounds:
Consent: When you provide your personal data to us, such as subscribing to newsletters or filling out a contact form, you are giving us consent to process that information.
Contractual Necessity: Processing of your data may be necessary to fulfill our contractual obligations (e.g., delivering products or services you have ordered).
Legal Obligation: We may need to process your data to comply with legal or regulatory requirements.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your information with:
Service Providers: We may engage third-party companies to assist in delivering our services, such as payment processors, delivery providers, or email marketing platforms. These service providers are obligated to protect your personal information.
Legal Requirements: We may disclose your data to comply with applicable laws, regulations, or requests from government authorities.
5. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. After that period, we will securely delete or anonymize your data.
6. Security of Your Information
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
7. Your Rights
Under data protection laws, you have certain rights regarding your personal data:
Access: You have the right to request a copy of the personal data we hold about you.
Rectification: You can request that we correct any inaccuracies in your personal data.
Erasure: You have the right to ask us to delete your personal data, subject to certain conditions.
Restriction: You may request that we restrict the processing of your data in certain situations.
Objection: You have the right to object to the processing of your data, particularly for direct marketing purposes.
Data Portability: You may request a copy of your personal data in a commonly used, machine-readable format.
To exercise these rights, please contact us at office@zingkitchensandbathrooms.co.uk.
8. Cookies
Our website uses cookies to enhance your experience. Cookies are small text files stored on your device when you visit a website. They help us recognize your preferences and improve the performance of our site.
Essential Cookies: These cookies are necessary for the basic functioning of our website and cannot be disabled. They include things like remembering your shopping cart or ensuring secure access to your account.
Analytics Cookies: These cookies allow us to measure the performance of our website, track visitor activity, and understand how our website is used. This helps us improve the user experience.
Marketing Cookies: These cookies are used to track your behavior across websites in order to deliver personalized ads based on your interests.
You can manage and control cookies through your browser settings. However, disabling
cookies may affect the functionality of our website.
9. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third-party sites you visit.
10. International Data Transfers
As a business based in Scotland, we primarily process your personal data within the United Kingdom. If we transfer your data outside the UK, we will ensure that appropriate safeguards are in place, in compliance with applicable data protection laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated policy on our website with a revised effective date. Please review this policy periodically for any changes.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, our data practices, or wish to exercise your data rights, please contact us at:
Zing Kitchens and Bathrooms Limited
15 Gateside Street
Largs, KA30 9LQ
01475 672707, office@zingkitchensandbathrooms.co.uk